Roles & Responsibilities

• Receiving the grievances through on-line, suggestion box, postal letter and email communication
• Forwarding the grievances, according to the nature of issue, to the concerned department HOD/Staff.
• Seeking feedback of the particular issue from the respective staff/concern, if required.
• Grievances will be addressed promptly for Redressal to ensure the settlement of grievances within the stipulated time
• Any grievances beyond the institutional policies will be taken for necessary clarification or guidance from the next level authorities concerned
• No grievances will be entertained when students joining hands with any other organization

Tenure of the Committee

Tenure of the Committee will be Three Academic years.

Periodicity of the Meeting

The SGC meeting shall be conducted twice in a year (July and January) or whenever required shall be conducted.